A recent study from the Kellogg School of Management at Northwestern University found that women were frequently quoted higher prices for auto repair. The report, titled "Repairing the Damage: The Effect of Price Expectations on Auto Repair Price Quotes," showed that gender does play a role when it comes to paying for car repairs.
Many auto repair shops will alter price quotes if drivers, regardless of gender, appear to be well-informed. Car owners who seemed uninformed were given higher price estimates, especially if they were women.
"This comes down to stereotypes and assumptions," said Meghan Busse, associate professor of management and strategy at the Kellogg School. "Our findings suggest that auto shops may assume men know the market price for a given repair, so they automatically grant it. However, they may not expect women to be knowledgeable in this area, so the perception is they can charge them more."
Despite the fact that women were quoted more, they were often given the benefit of the doubt in negotiations. Although most shops were unwilling to change their original price estimates, when they did lower the price, women were most likely the beneficiaries. The study found about 35 percent of women had their requested price met, compared to just 25 percent of men.
Drivers who do a bit of research before heading to an auto repair shop to learn about what their vehicle needs may benefit from their efforts and pay a lower price for the work. Of course, they can also decide to visit reputable sites that are known for quality repairs.
Drivers who are looking for affordable prices and fair deals can look to NJ State Auto Auction for help. The lot's Total Car Care Center provides a great place for a car tune-up or repair that can address any issues you find with a vehicle.