Having a car that's in need of repairs can be enough of a struggle, but going to get the problem fixed can often be difficult as well. Consumer Reports recently released a study detailing exactly what bothers drivers the most in terms of auto maintenance, and the results shed some light on what drivers should do if they're in need of repairs.
For the most part, motorists are content with the service they received when they went to a garage, with about 75 percent saying they were either "completely satisfied" or "very satisfied" with the results. However, the remaining quarter who were not so happy often cited high prices as the reason for their discontent.
Additionally, some respondents said the quality of the fix was not what they expected. In fact, around 28 percent of people who were unsatisfied with their experience said they didn't believe the problem was entirely corrected. Though this might be partly on the mechanic, experts say it is also reliant on the driver to make sure everything works before leaving the garage.
"Make an issue of it right there," Jim Travers, an associate editor with Consumer Reports Autos, told the MSNBC.com. "Don’t leave before you’re comfortable that you’ve been taken care of properly. If you leave, you start to diminish any chance that you’re going to get recourse."
Motorists likely won't have to worry about being unhappy with their experience at New Jersey State Auto Auction's Total Car Care center. Not only can drivers visit its team of talented mechanics for general maintenance, but they can also address more serious issues that may be affecting how their car runs.