Every year, Consumer Reports conducts a survey to determine how satisfied drivers are with their cars, and the Chevy Volt was named the best car for customer satisfaction for the second year in a row. More Volt owners (92 percent) said they would buy the car again than any other survey respondents.
"The Volt's two-year reign at the top of our satisfaction survey points to the continuing trend of owners' enthusiasm for cars that are fuel-efficient cars, especially as we see more and more hybrid and electric models hitting the market," said Rik Paul, the auto editor for Consumer Reports. "The combination of sporty handling and strong engine performance also goes a long way in building loyalty and generating excitement among owners."
In general, models that have alternative fuel options tended to do better than others, as the Nissan Leaf, Toyota Camry hybrid, Prius and Prius C also scored very high when it came to customer satisfaction. The other end of the spectrum included a number of SUVs and vehicles with larger V6 engines that consume more gasoline per mile, suggesting that drivers are moving away from gas guzzlers and toward options that will help them save at the pump and are better for the environment. The GMC Sierra, Nissan Armada, Chevy Silverado and Mitsubishi Outlander were among the lowest-scoring vehicles in Consumer Reports' survey.
Reports such as this can be very helpful for car shoppers who are not sure which vehicle is best suited for them. They may want to avoid cars ranked low on this list, as it is based on the driver's opinion of performance, reliability, comfort price and enjoyment. Once a driver finds the vehicle they want, they can head over to New Jersey State Auto Auction, which carries a wide selection of makes and models. Every vehicle on the lot is CARFAX certified, so drivers know they'll be getting behind the wheel of a reliable ride no matter which model they choose.